Pricing that follows your doctor count
Choose a plan that fits your practice.
For 1 doctor, the Solo plan is ₹999 a month.
A single doctor running their own practice.
- Patient records and EMR
- Appointments and calendar
- Digital prescriptions with your branding
- GST invoices and payment tracking
- Patient document uploads*
- SMS appointment reminders*
- Support on phone, email and WhatsApp
- Staff logins
- Online booking widget
A clinic with several doctors, reception and support staff.
- Everything in Solo
- Up to 8 doctors, with staff logins
- Role-based access for reception and staff
- Online booking widget for your website
- WhatsApp confirmations and reminders*
- Reports on appointments, revenue and doctors
- Your logo and colours across the app and documents
- More than one clinic location
A larger practice, or a group running more than one location.
- Everything in Clinic
- Up to 20 doctors
- Multiple clinic locations under one account
- Consolidated reporting across locations
- Higher SMS and WhatsApp allowances*
- Onboarding and data setup handled by our team
Prices are per practice per month and exclude GST. Billed monthly, and you can move between plans as your practice changes.
More than 20 doctors, or running multiple clinic locations?
Hospitals and healthcare groups running several clinics under different names are priced on what they actually need — number of locations, how many staff, and how much of the setup you want us to do. Tell us the shape of it and we will quote.
Things we do not charge extra for
These are in every plan, including the ₹999 one.
Setting your account up
We create your clinic, doctors, timings and fees before you log in. There is no setup fee and no implementation charge.
Support that answers
Phone, email and WhatsApp, from people who know the product. Not a ticket queue, and not an extra tier.
Updates
New features and fixes arrive on their own. Nothing to install, nothing to buy again.
Your own branding
Your logo and colours on the software, the prescriptions and the invoices your patients receive.
Your data, exportable
Patient records and invoices are yours. If you ever leave, you leave with them.
Daily backups
Held off-site, so a lost laptop or a failed hard disk in the clinic is not a lost patient history.
Questions doctors ask us before signing up
What happens to the patient records I already have?
Send us whatever you have - an Excel sheet, an export from your current software, even photographs of a register - and we will load it in before you start. We do this as part of setting the account up, not as a paid migration.
How long before we can actually use it?
A single-doctor practice is usually working the same week. The part that takes time is deciding your slot lengths, consultation fees and prescription format - the software itself is ready the day we set it up.
My reception staff are not comfortable with computers.
The screens they need are appointments and billing, and both were built to be learned by watching once. We train your staff on a call, and we stay on WhatsApp for the first few weeks while the habits form.
What if I hire another doctor mid-month?
You move to the next plan from the following month. There is no penalty for growing and no re-signing.
Does the price go up at renewal?
Not on its own. If pricing changes for new customers, existing clinics are told before it applies to them, not after.
Where is our patient data stored?
On servers in India, with daily off-site backups. Access is role-based, so reception sees appointments and billing but not clinical notes, and patient contact details are encrypted at rest.
Can patients book appointments themselves?
Yes, from the Clinic plan up. You paste a small booking widget into your existing website and the bookings arrive in your calendar. You keep control of which slots are offered.
Will it say CareZenix on my prescriptions?
No. Prescriptions, invoices and the booking page carry your clinic's name, logo and colours. Your patients see your practice.
Is there a free trial?
No. We show you the software instead, running on your own clinic's specialities and fees, in a call of about twenty minutes. An empty trial account tells you very little about whether something fits the way you already work, and it leaves you to set it up alone - which is the part we do for you anyway.
Are SMS, WhatsApp, Email, and Cloud Storage charges included in the monthly price?
All software modules, triggers, and templates are included. Messaging delivery costs (SMS, WhatsApp Business notifications, Email) and extra Cloud Space Storage are billed separately on a transparent pay-as-you-go basis according to your actual usage.
What if we decide to leave?
Tell us and we will export your patient records, prescriptions and invoices in a format you can open elsewhere. There is no lock-in period to serve out first.
See it on your own clinic's setup
Twenty minutes, your own specialities and fees, and an honest answer about whether it fits how you work. Call +91 98115 03003 or send us the details and we will call you.