1. Introduction
Welcome to CareZenix. We are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Hospital Management System (HMS) and related services.
2. Information We Collect
We collect information that you provide directly to us, as well as information generated through your use of the platform:
- Personal Identity: Name, contact details, professional credentials for doctors and staff.
- Patient Data: Electronic Medical Records (EMR), prescriptions, lab reports, and billing history.
- Technical Data: IP addresses, browser information, and usage logs to ensure system security and performance.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our healthcare management services.
- To process appointments, billing, and clinical workflows.
- To improve system features and user experience.
- To comply with legal and regulatory obligations in the healthcare sector.
4. Data Security & Hosting
CareZenix employs enterprise-grade security measures to protect your data:
- Encryption: Data is encrypted both in transit (SSL/TLS) and at rest.
- Access Control: Role-based access ensures only authorized personnel can view sensitive clinical data.
- Backups: Regular automated backups are performed to prevent data loss.
5. Data Sharing
We do not sell your personal or patient data. We only share information with third parties when necessary for:
- Payment processing (via secure gateways).
- SMS or Email notifications related to appointments.
- Legal compliance or to protect the safety and rights of our users.
6. Your Rights
Users and healthcare providers have the right to access, correct, or request the deletion of their personal information. For patient data, CareZenix acts as a data processor on behalf of the healthcare institution (the data controller).
7. Cookies
We use cookies to maintain your session and remember your preferences. You can manage cookie settings in your browser at any time.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email:
hello@carezenix.com
Phone:
+91-9811503003